education

MicroMasters - International Hospitality and Tourism Management, The Hong Kong Polytechnic University (2017)

  • Luxury Management

  • Hospitality and Tourism Technology and Innovation

  • Managing Marketing in the Hospitality and Tourism Industry

  • Managing Human Resources in the Hospitality and Tourism Industry

Green 1 Certificate in Sustainable Tourism Assessment & Development, The George Washington University (2016)

  • Sustainable Tourism Management

  • Tourism Assessment Process (TAP)

Ecotourism Master Class Series, The International Ecotourism Society (2016)

  • Social Media Marketing for Sustainable Destinations

  • The Power of Storytelling through Video Blogging

  • The Value of Ecotourism: Calculating the ROI of Going Green

Certified Travel Associate (CTA) Program, The Travel Institute, Framingham, MA (2018)

  • Professional Skills - Travel business ethics, writing, customer service and selling, listening and communicating, teamwork, time management, understanding customer needs

  • Practical Skills - Preventing credit card fraud, planning itineraries, selling all-inclusive resorts, escorted vacation, world tours, and special interest travel, and travel insurance

PhD, American Civilization, The George Washington University (1985)

  • Folk Culture

  • Historical Archaeology

  • Cultural History

MA, History Museum Studies & Folk Culture/Art, Cooperstown Graduate Program - SUNY Oneonta, NY (1979)

  • Museum Administration/Management

  • Material Culture Studies

  • Folk Art and Culture

MA, Anthropology, Washington State University (1972)

  • Historical Archaeology

  • Material Culture Studies

  • Ethnography


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awards

  • The Travel Institute - Certified Travel Associate (CTA) Program Scholarship

  • Smithsonian Fellowship for Study in Material Culture

  • Thord Gray Fellowship for Viking Studies